If you would like to place an order with us, please follow the steps listed below:
Log into your account (at the top right of any page)
Browse the site for the book(s) you would like to order
Once you have clicked on a book, add it to your shopping cart by clicking on the Add to Cart button
Once you have selected all the books you would like, click the View Cart button in the same book window or the Cart button at the top right of the page
Verify the books and quantities you have selected
Enter your shipping and payment information
If everything looks good, click the Place Order Now button
You will receive an order confirmation which can be printed for your convenience
Your 100% satisfaction is important for us. We offer a 30-days Return & Exchange Policy:
If a product gets damaged or was faulty upon a delivery - we offer 100% refund.
Timing: we have a 30-days Return & Exchange Policy, since the day item was received.
To be eligible for a return, goods must be unopened, unused, undamaged and accompanied by proof of purchase.
For returns, please email support@princessparisndu.com with the subject 'Returns' and include your order number, name and the reason for the return.
Seller will provide the customer with instructions where to send returned goods. Customers are strongly recommended to get proof of postage when returning goods to avoid "lost packages" situations.
Please note that customers are responsible for shipping costs of returned items.
When returned item is received and inspected, customer receives a confirmation email, notifying about the status of the refund.
If the refund is approved, then it will be processed and a credit will automatically be applied to customer's credit card or original payment method shortly after.
Delivery times for orders vary based on the following; the shipping destination and method of shipping chosen during checkout which will directly influence how long your order will take to arrive.
International taxes might be applied depending on your country's taxes policy.
Customs duty is calculated as a percentage of the customs value of the goods:
The percentage or rate varies depending on the type of goods. You can check the tariff applicable in the TARIC database for EU and Import calculator for USA.
